Client Services

Questions.

Answers to what the House is asked most often.

The Collection

Pray for Mercé Vol. I is the first release from Lord Mako Mercé — four pieces from Vol. I.

Yes. Vol. II will follow when it's ready. Join the list on the homepage to hear first.

Machine wash cold, inside out. Do not tumble dry. Iron on the reverse if needed.

The T-shirts and Long Sleeve are cut oversized and run true to size. If you're between sizes, we recommend sizing down. The Script Caps are one size with an adjustable strap.

Orders & Delivery

Orders are dispatched within 3 to 5 working days. UK delivery typically arrives within 2 to 3 working days from dispatch. International delivery typically takes 5 to 10 working days, depending on destination.

Yes. All orders ship via tracked courier. You'll receive a dispatch confirmation with a tracking reference once your order leaves us.

Yes, to most international destinations via tracked courier. Import duties and taxes may apply on arrival and are the responsibility of the recipient.

Contact us immediately at clientservices@lordmakomerce.com. We'll do our best to accommodate changes made before dispatch. Once an order has shipped, it can't be amended or cancelled.

Returns & Exchanges

Returns are accepted within 14 days of delivery for items that are unworn, unwashed, and in original condition. To start a return, email clientservices@lordmakomerce.com with your order number.

Once we've received and inspected the return, a refund is issued to your original payment method within 5 to 7 working days.

Email clientservices@lordmakomerce.com with your order number and a photo of the fault. We'll arrange a replacement, repair, or full refund at no cost to you.

The House

Mercé draws on a name close to the founder and the idea of mercy. Beyond that, we leave it open to interpretation.

London. Lord Mako Mercé is a London-based lifestyle house.

Join the list on the homepage for word of new volumes, campaigns, and news from the House.