Legal
Privacy.
How the House handles the information you share with it.
Overview
Your privacy is respected.
Lord Mako Mercé is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights in relation to it. By using this site or placing an order, you agree to the terms described here.
Information We Collect
We collect only what is necessary.
When you place an order or create an account, we collect your name, email address, billing and shipping address, and payment information. Payment details are processed securely through our payment provider and are never stored on our servers. If you subscribe to House correspondence, we collect your email address only.
How We Use It
Your information is used to fulfil your order and communicate with you.
We use your information to process and fulfil orders, send dispatch and delivery notifications, respond to enquiries, and — if you have opted in — send House correspondence. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies
We use cookies to improve your experience.
This site uses cookies to maintain your session, remember your cart, and understand how visitors use the site. By continuing to use the site, you consent to the use of cookies. You can disable cookies in your browser settings, though this may affect functionality.
Your Rights
You have the right to access, correct, or delete your data.
You may request access to the personal information we hold about you, ask us to correct inaccuracies, or request deletion of your data at any time. To exercise these rights, write to clientservices@lordmakomerce.com. We will respond within 30 days.
Third Parties
We work with trusted service providers.
We use Shopify to power our store and process payments. Your data may be shared with Shopify and our courier partners solely for the purpose of fulfilling your order. These parties are bound by their own privacy policies and are not permitted to use your data for any other purpose.
Updates
This policy may be updated from time to time.
The House reserves the right to update this privacy policy at any time. Changes will be posted on this page. Continued use of the site following any update constitutes your acceptance of the revised policy. For any privacy enquiry, contact clientservices@lordmakomerce.com.